Returns & Refunds

All Sales Are Final

All purchases are final sale. We do not accept returns or issue refunds for change of mind, incorrect fitment, or any reason other than a verified defective item. It is the customer's responsibility to verify that the part is correct for their specific make, model, year, and trim before ordering.

Defective Items Only

The only exception to our final sale policy is items that arrive defective or are proven to have a manufacturing defect. To be eligible:

• You must notify us within 48 hours of delivery with clear photos of the defect and original packaging
• The item must be unused and uninstalled
• A Return Merchandise Authorization (RMA) number must be obtained before shipping anything back — unauthorized returns will be refused
• Claims submitted after 48 hours will not be accepted

Approved defective claims will receive a replacement or full refund at our discretion. We cover return shipping on confirmed defective items.

Non-Returnable Under Any Circumstances

The following items cannot be returned or refunded even if claimed defective after installation:

• Electrical and electronic components that have been installed
• Special-order and custom parts
• Clearance and final sale items
• Fluids, lubricants, chemicals, or consumables
• Safety equipment of any kind
• Any part showing signs of installation, modification, or use

How to Submit a Defective Claim

1. Email us within 48 hours: Contact info@recreationalparts.com with your order number and photos clearly showing the defect
2. Wait for authorization: Do not ship anything back without a confirmed RMA number
3. Ship securely: Pack the item carefully and include the RMA number on the outside of the package
4. Inspection & resolution: Once received, items are inspected within 3–5 business days. Approved refunds are processed to the original payment method within 5–10 business days

Questions?

If you have questions about this policy before purchasing, please contact us — we're happy to clarify.